Frequently Asked Questions (FAQs)
1. What services does Opti-Plus Limited provide?
Opti-Plus Limited offers a range of refined eye care solutions, including comprehensive eye exams, prescription eyewear, contact lenses, and advanced vision care treatments. Our goal is to provide superior vision care with a touch of elegance to suit your sophisticated lifestyle.
2. How can I book an eye exam?
You can book an eye exam through our website by visiting the “Appointments” section and selecting a convenient date and time. Alternatively, you can call our customer service at [Your Phone Number] to schedule an appointment.
3. What types of eyewear do you offer?
We offer a wide selection of eyewear, including prescription glasses, sunglasses, and contact lenses. Our collection features various styles, from classic to contemporary, ensuring you find the perfect pair to match your taste and needs.
4. Do you accept insurance?
Yes, we accept a variety of insurance plans. Please check our “Insurance Information” page on the website or contact our customer service team at [Y+254 702 220 545 to confirm if we accept your specific insurance provider.
5. How can I order contact lenses?
You can order contact lenses directly from our website. Simply visit the “Contact Lenses” section, select your preferred brand and type, enter your prescription details, and place your order. If you need assistance, our customer service team is available to help.
6. Do you offer repairs for damaged eyewear?
Yes, we offer repair services for damaged eyewear. Please bring your eyewear to our store, or contact our customer service team for instructions on how to send in your eyewear for repair. Repair costs may vary depending on the extent of the damage.
7. What measures do you take to ensure the privacy and security of my personal information?
We are committed to protecting your privacy. We use advanced security measures to safeguard your personal information. For more details, please review our Privacy Policy on the website.
8. How can I contact Opti-Plus Limited?
You can reach us by email at info@optikenya.com , by phone at +254 702 220 545, or through our “Contact Us” page on the website. We are here to assist you with any questions or concerns you may have.
Our Branches:
Along Moi Avenue Opposite Imenti House – Nacico Chambers Nairobi, Kenya
Ronald Ngala Street Opposite The Post Office Nairobi, Kenya
Business Hours:
Monday – Friday from 9:00am – 6:00pm
Saturdays From 9:00am – 4:00pm
Closed On Sundays & Public Holidays
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